How to Choose a Chimney Repair Company
If somebody calls you and offers to clean your chimney for a dirt-cheap rate; beware! There are many scam artists everywhere posing as qualified chimney repair companies. Of course, you should only hire fully qualified professionals lest your chimney becomes a fire hazard.
Before choosing the right chimney repair company, consider the following:
Unfortunately, while chimney safety can be a matter of life and death, the industry is unregulated. The good news is nationally recognized associations provide licenses and certifications to professionals who demonstrate skill and excellence.
NGFS & NFI Membershi
If a chimney repair company is a member of the National Fireplace Institute (NFI) and the National Chimney Repair Guild (NCSG), it shows that they are interested in upgrading their services for the benefit of their customers. These organizations do not provide certifications, but through membership, companies can show that they are committed to the industry.
Individual CSIA Certification
In the U.S., the Chimney Repair Institute of America (CSIA) provides the minimum nationally recognized standard for chimney repair services in the U.S. Additionally, NFI certifications are more advanced credentials in the the field of gas, wood and pellet-burning appliances. Before hiring a chimney repair company, let them prove that the workers themselves, not just the owners, are CSIA or NFI-certified.
Hiring an insured chimney repair company keeps you protected from accidental damages or injuries that could occur as the technician works on your property.
Online reviews about different chimney repair companies can be more important than you think. Of course, you have to consider the credibility of the website itself where you read the reviews from. Marketing websites, as you might expect, are made to promote a specific company by manufacturing good reviews on it or bad reviews for its competitors. Always stick to popular independent consumer sites where you can get real insights from real consumers.
The importance of talking to your client references provided by your prospect couldn’t be overemphasized. This gives you a sneak peek into the outcome that may await you when you hire that company. Listen to the comments or feedback of their past clients about their work. If a company doesn’t want to give references, it only means one thing – they’re hiding something. And in that case, you’re better off not taking things further with them.
It can be tempting to go with the cheapest offer from a chimney repair company, but it’s always best to ensure that the work is done according to professional industry standards. Remember that if a chimney is not properly repaired or maintained, it can cause a fire or expose the entire household to deadly fumes, such as carbon monoxide.